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Simple steps for safer digital banking

As digital banking continues to grow, so does the number of scammers trying to trick people into sharing sensitive information. NorthCountry is committed to keeping your digital banking experience safe and secure—and we want to help you stay protected and informed.

Here are a few quick ways to protect your account:

  • Only log in through the official NorthCountry website or mobile app (and only download apps from trusted app stores).
  • Never share your password or MFA codes. Legitimate organizations won’t ask for them via text or email.
  • Be cautious of messages that demand urgent action—that’s a common scam tactic.
  • Enable account alerts for added protection

If you receive an email or text that seems suspicious, don’t click links or reply. Instead, reach out to us—we can help verify whether a message is truly from NorthCountry.

After hours tip: If you’re concerned and it’s after hours, you can temporarily block your cards under Card Management in Digital Banking.